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OEM/ODM - Step by Step
Release time:2023.05.01
OEM/ODM - Step by Step
Customized production and processing, to ensure that every step can communicate with customers, meet customer needs, improve customer satisfaction
Before-sale service
Confirm important information in the drawing, such as dimensions, tolerances, materials, surface treatment, etc. Engineers evaluate the feasibility of processing according to the drawings, if need to adjust, timely communicate with customers, if there is no problem, quotation to customers according to the quantity.
In-sale
If the customer requires sample confirmation, then arrange the workshop to produce the sample; if the sample confirmation is not required, then arrange the workshop to directly mass produce and make the production schedule for the customer to check. If there are any problems, need communicate with customer immediately. Before delivery, the quality department carries out random inspection, inspection and quality inspection of the products, and the packaging department carries out safety or customized packaging of the products.
After-sale
After the customer receives the goods, timely ask the customer's opinions or suggestions, if there is a problem, timely solve for the customer. Keep in touch with customers at all times, and respond to customer messages in a timely manner no matter what time.